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The AI interviewer

An interviewer that asks why,
with everyone at once.

Every answer gets the question a good researcher would ask. In about four minutes.

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  • Asks a follow-up when an answer stays vague
  • In their own language, typed or spoken
  • Stops when someone wants to stop
Example: a conversation with a customer of a made-up company.

How it works

From a vague answer to what someone means.

  1. 01

    You choose what matters

    Per question you decide whether Febaso asks a follow-up: never, once, or up to three times.

  2. 02

    Febaso asks a follow-up

    The moment an answer stays vague, with the respondent's own words above it.

  3. 03

    Everyone hears what you did

    Whoever wants to gets a message when something changes, in their own language.

What it does

A good interviewer, in rules.

Follow-ups
Per question none, one, up to two or up to three. After two short answers in a row, it stops asking follow-ups.
Stopping
Whoever wants to stop can always stop, and every question can be skipped.
Length
About four minutes. At that point it asks once whether someone wants to wrap up.
Languages
Everyone in their own language. You read it all in yours, with the original next to it.
How
Typed or spoken, on a phone or a computer. One link or QR code, no app or login.
Summary
At the end: in short, you said this. The respondent can add to it or correct it.
Open about AI
The first message says you are talking to an AI interviewer.
Who said what
The organisation never sees who said what. Updates go through Febaso, apart from the answers.

Try it yourself

Take it yourself, and watch it ask why.

Make an interview, answer it as a customer and give a vague answer on purpose. Two minutes, with made-up data.

Try it yourself: make an interview, answer it as a customer and watch it ask a follow-up. Two minutes.

I used to spend a whole day going through all the feedback and tallying what was said.

Now Febaso not only gets better responses, it also gives me usable insights right away.

Rutger SiebengaCoordinator, Amsterdam University of Applied Sciences

Form or conversation

A form records. A conversation understands.

  • You're chatting with an AI interviewer.

    Fine.

    Good to hear. What makes it fine for you?

    That support replies quickly when something comes up.

    A form: "Fine" in the open field, and that's it.

    The AI interviewer: A follow-up until you know what fine means.

  • You're chatting with an AI interviewer.

    It was good. Mostly.

    When wasn't it?

    When two sessions I wanted ran at the same time. I had to choose.

    A form: The next question on the list, whatever someone answered.

    The AI interviewer: A question that responds to the answer.

  • You're chatting with an AI interviewer.

    The product is great. I just don't get the invoices.

    You mention the invoices. What is unclear about them?

    A form: The same questions for everyone, even when they don't fit.

    The AI interviewer: Follow-ups on what someone brings up.

  • Wat kan er beter?

    What could be better?

    Was könnte besser sein?

    Co można poprawić?

    A form: One language for everyone.

    The AI interviewer: Everyone in their own language.

  • From: Northwind

    Sessions: the two busiest tracks run apart

    At next year's Summit the two busiest tracks run apart, and the programme is out two weeks earlier. We'll tell you how it goes by mid-January.

    A form: After sending, you never hear back.

    The AI interviewer: A message when something changes, for whoever wants it.

Northwind, Marieke and every answer here are made up for this demo.

Where you use it

One interviewer, every question.

Privacy and trust

Read how we handle privacy

  • Processing in the EU

    And never used to train AI models.

  • Anonymous when you choose

    You choose per interview whether answers are anonymous. Anonymous means you never see who said what.

  • Open about the AI

    Everyone knows from the first message that it is an AI.

  • Traceable

    Every theme shows the count and the verbatim quotes.

Questions about the AI interviewer

Do people know they are talking to an AI?

Yes. The first message says you are talking to an AI interviewer, and that stays the case. That is also how it should be under the EU AI Act.

Can the AI make things up in the summary?

The summary is in the respondent's own words, and they can add to it or correct it. You see the verbatim quotes for every theme, so every conclusion can be traced to the answer itself.

Can I decide what it asks?

Yes. You approve the questions, and per question you choose how many follow-ups are allowed. What Febaso may only know as background, it never says out loud.

How long does a conversation take?

About four minutes. Febaso estimates the length from the questions and follow-ups, and at that point asks once whether someone wants to wrap up. Whoever wants to stop can always stop.

Which languages does it work in?

Everyone gets the questions in their own language and answers by typing or speaking. A Polish and a Dutch answer about the same problem end up in one theme, and you read it all in your language, with the original next to it.

What happens to the answers?

They are processed within the EU and never used to train AI models. Every customer signs a data processing agreement, and data is deleted on request.

Let it hold the first conversation.

Set up your first interview yourself, for free, and try the conversation yourself first. Rather talk first? Book an intro.

  • Asks a follow-up when an answer stays vague
  • In their own language, typed or spoken
  • Stops when someone wants to stop

Book an intro

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